Maintenance Service

High-Quality After-Sales Maintenance

The maintenance service of security systems is a crucial part of security engineering. In addition to providing customers with engineering design and installation, we also offer maintenance and repair services as well as 24-hour emergency technical support, allowing customers to have no worries.
Inquiry and Quotation

Points to Note

We provide a variety of maintenance plans to ensure the normal operation of automatic doors and security systems for small and medium-sized enterprises (SMEs) and residential properties. Our professional technicians conduct on-site inspections, repairs, and replacements.
We offer streamlined and cost-effective quotation packages, allowing your company to maintain systems within budget while safeguarding your safety and property. Our team consists of multiple professionals, including licensed security technicians proficient in automatic doors, closed-circuit television (CCTV) surveillance, access control, and anti-theft security systems. We provide professional and customer-tailored advice, with end-to-end support from installation to after-sales service, striving to deliver reliable services to every client.

Service Inclusions of the Maintenance Plan

  1. Comprehensive system maintenance.
  2. On-site repairs with a 48-hour response time during working hours.
  3. Unlimited telephone support to resolve issues promptly and on-site assistance when necessary.
  4. On-site part replacements, plus equipment and parts available for purchase at preferential prices.

Notes for Clients Before Joining the Plan

  1. Services are subject to working hours: Monday to Friday, 9:00 AM to 6:00 PM (excluding public holidays). Services outside these hours require a separate quotation; details are available in the quotation form.
  2. The system must be fully operational when joining the plan. If the system has pre-existing issues, repairs must be completed first before the maintenance application is accepted.
  3. Repairs do not cover irreparable damages (e.g., man-made or natural damage), data recovery, password restoration, hardware/software repairs, or costs for new installations.
  4. Our company shall not be liable for any losses (including property, data, and other intangible losses) arising from the repaired installations of your company or organization.
  5. Our company reserves the right to interpret the above terms and conditions